Customer Service
Office Hours
Monday: 8:00 AM to 5:00PM
Tuesday: 8:00 AM to 8:00 PM
Wednesday: 8:00 AM to 5:00 PM
Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 12:00 PM
Computer for UI use will be closed an hour before closing.
Unemployment Insurance
Questions regarding unemployment insurance should be directed to the Department of Unemployment Assistance.
Business Services Team
Phone: (978) 458-2503
BusinessServices@masshirelowellcc.com
Young Adult Career Center
115 Merrimack Street, Lowell, MA 01852
Phone: (978) 458-2503
Visiting & Parking
We strongly encourage all customers to park in the Joseph M. Downes Garage at 75 John Street, located one block from the Career Center.
All metered parking in the downtown area is time-limited to 2 hours before the vehicle must be moved from that parking spot. Metered parking is strictly enforced.
Parking rates for the Downes Garage can be found at Parkopedia.