The Department of Unemployment Assistance (DUA) administers the Unemployment Insurance program, providing temporary assistance to unemployed Massachusetts workers. For additional information, please visit the DUA website.
File for Unemployment or Access Your Account
Reset your UI Online password as a claimant
MassHire Lowell staff is available for 15 minutes sessions to answer questions for individuals who have already filed an unemployment claim. The sessions are limited but may expand in the future.
See available time slots.
If you need proof of your income from unemployment benefits, learn how to request it from the Department of Unemployment Assistance (DUA).
Request a letter verifying your unemployment benefits income