Training: Medical Office Administrator Certificate


The Medical Office Administrative Assistant is the first point of contact between the patient and the medical office, establishing a professional and positive patient experience. This program will provide skills needed for an entry level position as a patient access coordinator, medical office admin, customer service, or call center representative.

Training Sessions:

Customer Service Excellence
9:30 AM – 1:30 PM, September 16, 17, 18, 19, 20, 2024
MCC Lowell, MA campus

Medical Terminology
10:00 AM – 12:30 PM, Tuesdays:  September 24 – November 5, 2024
MCC Lowell, MA campus

Computer Applications
1:30 PM – 4:30 PM, Tuesdays:  September 24 – November 5
MCC Lowell, MA  campus

Medical Billing
11:00 AM – 1:00 PM, Monday and Wednesday: October 28 – December 4
Online via Zoom


  • Must be 18+
  • high school diploma or GED
  • eligible to work in the U.S.
  • Massachusetts resident
  • Unemployed or underemployed (earning $63,900 or less)

To learn more about this opportunity, please submit the form below:

MassHire Program & Services are funded in part by US Department of Labor (USDOL) Employment and Training Administration grants as well as non-federal funded grants. Additional details furnished upon request.

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