Frontline Staff Feedback

Frontline Staff Feedback 2021-02-02T15:44:25-05:00

Front-Line Staff Feedback Session

The Workforce System Modernization Committee is seeking feedback from frontline staff in the MassHire career system.   This feedback will be used during the development of a modern and efficient system for supporting customers in the future.

These sessions will:

  • Ask frontline staff to identify workflows or tasks that are performed while assisting job seekers.
  • Ranking workflows in their importance to achieving a successful result.

Who is welcome?

  • Any frontline staff in the MassHire system that interacts directly with job seekers.  Staff registering will receive an invite to the meeting.


  • Scheduled for one hour

Please consider scheduling yourself for one of the sessions below. If you cannot attend these, please note that you would like to be contacted for your input.

If you have any questions, please contact Tim at

Please register for a session:

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